Our box office is located at Toad’s Place and is open Monday-Friday,įrom 11am-6pm. You can log on to your Personal Pages online at to obtain a receipt for your parking session.WHERE CAN I BUY TICKETS FOR TOAD’S PLACE SHOWS? To dispute a citation, follow the instructions on the ticket. You can use your parking receipt from your Personal Pages to include with your dispute. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. We don’t issue tickets and we can’t remove them for you. Parkmobile does not own, operate, manage or enforce the parking areas. What do I do if I get a parking citation in this area? If you choose to park in a space for longer than the meter maximum indicates, paid or not, you are at risk for receiving an overtime at meter citation from New Haven enforcement. Note that extensions are separate transactions, and therefore each extension carries a transaction fee as well. Example: if the maximum is 6 hours, and you chose 1 hour, you can then extend your session before it expires for up to an additional 5 hours. In order to extend a transaction it must still be active and not yet expired. You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the maximum allowed. If you chose more time than you needed, you will not be able to stop the session or get a refund. You must select the amount of time you want in advance and pay for that time with your credit card. The payment methods accepted in your area are: PayPal, Visa, MasterCard, Discover, American Express, and Parkmobile Wallet Can transactions in zones in this area be stopped? Extended? Why or why not? If you are parking in the parking areas in New Haven, CT and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case. The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 87 (877 PARK 730). In New Haven, CT the zone numbers range from 5501 to 55303. You MUST identify your Parkmobile zone number from the green Parkmobile sticker on your meter. Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. While your payment will not show on the meter, the officer will use your license plate number and zone number to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created. Parkmobile payments do not integrate with the meters in this area. How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter? ParkmobilePro Membership - $0.33 per transactionĬorporate Membership - $0.33 per transaction The transaction fees for this area are as follows: View What is Parkmobile Wallet? to learn more about Parkmobile Wallet and how it works. View our Memberships article to learn more about the different membership levels. Transaction fees vary based on which level of membership you choose and which payment method you choose to use. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. There is no cost to register with us or to download one of our mobile apps. Transaction Fees (based on Membership Level and Payment Method): Transaction Fees Where Will Payment Appear? Zone Numbers Phone Number Payment Methods Session Management Citation/Parking Operator Info Note that the information in this article is ONLY for the parking areas in New Haven, CT where Parkmobile is offered.Ĭlick a topic below to jump to that section, or just scroll through all sections. Parkmobile is a pay by phone parking solution and certain information varies depending on your location.
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